Unrealistic expectations and poor support - Outside Sales Representative Emser Tile Employee Review

Great partners, really great people in the field, DC's, and corporate. Extremely people centric culture, both employees and customers, beautiful showrooms and great, stylish product.

Some decisions take too long to be made because everyone has a voice, but part of what makes it a great place to work.

Emser Tile has always had strong product and strong people. Under Carl Delia, it finally feels like the leadership infrastructure is catching up to match both. I am genuinely optimistic about where this organization is headed and proud to be part of what comes next.

Our Talent Acquisition Manager is not delivering at the level this organization requires. The sourcing approach appears driven more by personal affinity than by business need, and there is a concerning pattern of recommending leaders who may be more likely to accommodate underperformance than to challenge and elevate it. The result is a talent pipeline that protects the status quo rather than strengthening the organization. This needs to be addressed directly and promptly.