Reversion to the Mean - Associate Empower Employee Review

2.0
16 Dec 2023
Recommend
CEO approval
Business outlook

Pros

When Personal Capital was functioning more autonomously under Empower over the last few years, advisors were salaried, had flexible PTO, and fairly competitive compensation. Work was and remains strenuous, but knowing you could take off any time needed (as long as your work was done) was a great backstop, both in reality and mentally. We knew changes were coming of some sort, but the nature of these changes was nebulous.

Cons

Now, as Empower Personal Wealth, we just learned we're moving from salaried to hourly, losing flexible PTO in favor of a few weeks a year of vacation+sick together, and will receive on average less in bonus and book AUM payouts. Bonuses are also moving to be paid out annually instead of quarterly. In essence, even senior advisors are moving to a call-center environment, being asked to do the same job for less pay and with less flexibility. This is a move for corporate Empower's sake alone, pursuing a rather hollow goal of trying to be the next Fidelity or Vanguard. As this post is titled, it is just a reversion to the mean. Great companies and poor companies alike, given enough time, eventually drift to the mediocre middle; in the mediocrity, one neither loves their job nor hates their job; one just settles into what is.

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Empower Response
2y
Thank you for your feedback. Change can be difficult and we will continue to work with associates and leaders to constantly improve both the associate and client experience.

Explore other reviews about Empower

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Cons

None that I have found.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a consistent paycheck in an industry that isn't going anywhere. The benefits are average to slightly below average. If you are lucky, your immediate manager will be a real person and not just a faceless suit.

Cons

A caution to the culture : Empower is more interested in APPEARING to be a good place to work instead of actually being a good place to work. The employees were instructed by HR to leave a Glassdoor review IF we enjoy working at Empower. They made no mention of everyone leaving honest feedback regardless of their feelings about the company. That is incredibly telling about the culture and priorities of the company.

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