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Embassy Suites

Part of Hilton

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Age biased - Hotel Outlets Employee Embassy Suites Employee Review

2.0
19 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Beautiful place to work. I loved going to work in the morning and being surrounded by the interior Atrium. The General Manager was generally a really nice person and tried to get to know you. Most of the workers were educated and well mannered. Clean and inviting atmosphere.

Cons

Hired under the pretense that I would "get my foot in the door". I was not allowed to pro-mote from a very low level position. They countered this by saying I was too valuable in my current position. I took notice that most of the better jobs were occupied by good looking, younger CSU college graduates. The older workers had overnight or back of the house positions.

Explore other reviews about Embassy Suites

5.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

great people easy job enjoyed

Cons

sometimes it would be very slow

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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