Not a 'forever job', but the experience is worth the time and effort. - Account Executive Ellucian Employee Review

2.0
14 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Robust tool and tech set to be successful; autonomy; compensation. Doors are open with experience at Ellucian from exposure to a vast product mix and methods of solution delivery.

Cons

Turn and burn people philosophy. I was put in a queue waiting for someone to get fired. Communication is lacking between delivery, CSM's and Sales. Bad news ages poorly...good will and opportunities are lost when the client is kept in the dark or led down a bad path only to find out the truth months later. Internal communication is inadequate; managers are too overwhelmed to respond to IM's and email of any length, including critical approvals with deadlines and simple requests for advice or information; too many overlays/reps selling the same products.

Explore other reviews about Ellucian

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance is amazing, great team to work with. Lots of opportunities to advance and learn new things

Cons

None. I've had an amazing experience working for Ellucian!

1
1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Ellucian had some genuinely brilliant people. I mean real talent. Smart engineers, sharp support people who could look at a broken system and somehow see both the problem and the political disaster hiding behind it. A lot of people there cared deeply about higher ed. They understood that colleges and universities are not just “customers.” They are institutions trying to keep students moving, faculty supported, and operations alive with systems that often looked held together by duct tape, PLSQL scripts, and institutional trauma.

Cons

Then there was the C-suite. Every company has executives. That’s normal. But this group often felt less like corporate stewards and more like LinkedIn influencers who accidentally wandered into an ERP company. They seemed distant. Aloof. Not deeply engaged with the actual work, the clients, or the people carrying the weight. There was a lot of executive polish, a lot of corporate language, a lot of “vision,” but not always the kind of grounded leadership that makes employees say, “I trust these people with the future of the company.” At times, it felt like the people closest to the customers understood the business better than the people paid the most to lead it.

4
See reviews by: Helpful|Rating|Date|All