Pros
Ability to work with several different sectors with being in a niche industry.
Cons
Working with the US Leadership and Team was a positive experience and showed great potential for success. However, this potential was never realized due to the lack of support, direction, and clarity from the UK Executive Leadership. Their guidance was inconsistent and ineffective, which made it difficult for the team to succeed despite numerous efforts.
False promises were made regarding growth and promotions, with little to no recognition for hard work. In some cases, commissions were removed without notice. When concerns were raised, employees were often ignored or given vague responses. Even after experienced consultants were brought in to work with HR for ongoing issues, including poor communication, cultural differences between the US and UK markets, payroll/back-office errors, hiring, lack of sales support and training, unfortunately remained unresolved.
Additionally, companywide emails were sent often from the Executive Team carried a threatening tone, creating an environment of fear and uncertainty. Employees became increasingly concerned about job security, yet HR and Consultants being fully aware of the situation, failed to intervene. Both UK and US employees were negatively affected, and although the Executive Team claimed to be open to feedback, in reality they were resistant to change and unwilling to implement meaningful improvements.