Horrible culture and working environment - Operation Officer Elite Education Employee Review

I had a great time as an English Teacher at Elite Education. It is probably one of the best private centres to teach at in Hong Kong. The students were really great and I never had any issues communicating and getting along with the parents. Yes, the parents do have very high expectations which can make them difficult as clients, so you must be professional and document and communicate their child’s progress with them effectively. The location is absolutely unbeatable, which made my life in Hong Kong much more enjoyable as I had easy access to everything working in Sheung Wang versus some random teaching centre out in New Territories. While I worked here we also had a generous, long lunch break hour so I was able to get a lot of things done outside and truly enjoy my breaks. I disagree with the other reviews on here. My experience at this company was fantastic! The boss and supervisors were always reasonable and accommodating, I was never micro-managed or forced to do something and the boss actually listens to feedback from the employees. If I ever had a problem the boss worked with me to resolve the issue. I find the management here to be more generous than other places I have worked at. I was never given an excessive workload, the workload was always manageable and I never had to work outside of business hours. The time-off is generous and Hong Kong has a lot more public holidays than my home country so that’s a major bonus.

Only thing I would change is I would hire more teachers in their late 20s and older. The younger crew felt a little clique-y and I didn’t relate to them that well. My favorite colleagues were those my age and older. That said, even the younger teachers there are incredibly skilled and good at what they do. If given the chance, I would definitely work here again. It’s generally pretty chill and you get to be surrounded by great coworkers. You have an abundance of different teaching materials at your fingertips which makes lesson planning a breeze. It’s overall a great job and company that I would recommend to anyone.

Classes are generally one on one and with Elite's programme you usually get to stay with your students as the progress through the years. You do have to tailor classes for each student (which is a plus to me personally), but you also have plenty of materials to work with. The working days and hours are also fairly stable. Almost a 9-6 and usually only weekdays. That is not to say work is not busy, but it is not the usual tutorial centre/cram school hours. So, I did enjoy that aspect or perk of the job. For expats, the team will also help with VISA applications. So no stress on that front.

Sometimes you may have to converse with the parents, which can be a bit stressful given the circumstances. But you can get support from the consultants generally.