Like many sales people, I joined Elevate for the mission of helping students. For a few months it seemed like we were actually delivering on this mission, but the company had lofty growth goals that they were not operationally ready for. Sadly, as a result, many students ended up having a WORSE classroom experience than if they had a local substitute. ie. Elevate teachers would not even show up for class, we promised certified teachers but would staff subs for months, the tech is very flawed and often malfunctioning.
Leadership only cares about bringing in revenue and therefore little to nothing was done to improve these failing programs. Many customers were extremely unhappy and wanted out of their contracts, which the salespeople had no control over yet had to deal with most directly.
For this reason, renewal deals are very difficult to get because most districts have negative experiences with the product delivery and do not want to continue.
Multiple times Elevate was unable to pay commission on time. And salespeople often had to wait over 6+ months to see commission paid out after deals closed. Leadership often used fear tactics to "motivate" salespeople to close deals without offering any strategic support.