low pay and challenging work environment - Resident Assistant ElderSpan Management Employee Review

The residents are amazing The cooks are phenomenal

All Saints Complaints ◦ Training not provided before start of work ◦ Some RNs do not respect RAs ◦ Some RNs and RAs do not treat residents with dignity and respect ◦ Evidence is not required for formal complaints ◦ Many RAs treat residents as a chore and not a person ◦ All Saints is Catholic, however, it suppresses workers who talk about the faith with residents ◦ Breaks are not guaranteed ◦ Unlawful practices are overlooked (medications, breaks, resident treatment, moving resident with broken leg, letting resident leave building, resident treatment in general) ◦ Many RAs and RNs overreact to various situations, which only makes the situations worse ◦ Residents are blamed for mistakes made by RNs and RAs ◦ The “open door” policy is not followed ◦ RA rights are suppressed by RNs ◦ Many RNs and RAs are unsuitable for this job ◦ Residents are not allowed adequate time on the patio (in the PM shift) ◦ Many RAs step outside of their boundaries ◦ Many RNs and RAs are disrespectful ◦ Too many people are scheduled on PM shift ◦ RAs recommendations are not considered/followed through ◦ Employee pay is based off of time with company and not performance (residents’ comments are not taken into consideration) ◦ RAs are not disciplined equally for equal offenses ◦ Employees are not rewarded for their contributions ◦ Employees are not validated for good work ◦ Medical equipment is outdated ◦ Residents are not taught how to deal with stress and dementia ◦ RAs and RNs incorrectly document some situations to make themselves look better ◦ Did not return documents upon my request

there are always a ton of hours if you want to pick up more

(baraboo location) bad management: administrator walks around doing nothing, gossips with certain staff. HR: backs management BLINDLY and does not care about lower level staff. some caregivers are rude to residents and other staff, the kitchen staff is TERRIBLE and management does nothing about it. low pay for the high level of responsibility. this job is hard on your body as you’ll be expected to lift people who are 250+ pounds regularly!