INTERNAL CHAOS, Poor Leadership, Poor Management Acumen - Sales Representative Elastic Employee Review

1.0
22 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Excellent company, free, now paid for products. No direction and strategy.

Cons

One of the poorest recruiting team I have ever worked with. Everythng is great when you accept their offer, and they then get confused and retract your offer. They will not return your calls or give you a heads up to change directions yourself and in my case I had 2 other offers I lost with the incompetence of the Elastic hiring manager and recruiter. Tried reaching out to the Executive in charge, zero help. This cost me A LOT of money with 2 other offers that were FAR higher paying than Elastic. My manager post offer, scheduled a call and was so unprofessional I was stunned during our 1 hour long discussion where he proceeded in discounting EVERY success I have had achieved in my career. I realized that he was a government guy who came over to Industry and had clearly not accomplished anything during his time in the government. The way I was treated for a company who "cares about their employees" was discusting. I would have preferred a longer period of time for the manager to get less confused and to pull the trigger (or not) when he was ready. It wasn't like I didn't have TWO other options. That are now gone b/c of the incompetence at Elastic. I am discusted by this entire organization and how they treated me as a high level Executive (one level below a VP with 15+ years in Sales.

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Elastic Response
1y
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating and disappointing this must have been for you. At Elastic, we strive to ensure that our recruiting and onboarding processes are seamless, transparent, and respectful. It’s clear from your review that your experience fell short in meeting those standards. We take this feedback seriously and are consistently working to improve our processes to ensure better experiences for all candidates and employees. Your comments regarding leadership, communication, and strategic alignment have been noted and will be shared with our teams as part of our ongoing efforts to grow and improve. We prioritize the work with our managers to ensure they are equipped with the necessary tools and training to lead effectively and create positive experiences for employees and candidates. If you’re open to discussing your experience further, please don’t hesitate to raise your concerns internally so we can take the appropriate actions that make a better experience for all Elasticians.

Explore other reviews about Elastic

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company benefits and salary

Cons

I have no cons from working here

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Elastic Response
1mo
Thanks so much for your review! We really appreciate you taking the time to submit!
1.0
1 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are talented and hardworking individuals across the company who do their best despite ongoing organizational challenges.

Cons

The organization operates with limited stability, with frequent restructures that repeatedly change team structures, reporting lines, and priorities. This creates a lack of continuity and makes it difficult to execute long-term strategies. Roles and responsibilities are often unclear and shift frequently. As a result, employees can struggle to understand expectations, measure success, or build meaningful ownership over their work. Feedback and communication from leadership are inconsistent, which further contributes to confusion. In some cases, employees are brought in to lead initiatives but are not given the autonomy to do so. Work ownership can become blurred, with overlapping responsibilities and decision-making concentrated at higher levels, reducing effectiveness and accountability. There are also noticeable misalignments between roles and responsibilities. Employees are sometimes tasked with work outside their core expertise, while critical functions may lack experienced leadership. This leads to inefficiencies and slows execution. Advancement and leadership decisions at times appear to be influenced by internal relationships rather than demonstrated expertise or performance, which can impact morale and trust in leadership. Diversity remains an area for improvement, particularly in representation of Black and Brown employees. Overall, the organization often feels reactive rather than strategic, with structural changes used as a substitute for addressing underlying issues.

5
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Elastic Response
1mo
Thank you for taking the time to share your experience. We’re sorry to hear that your tenure at Elastic was difficult. Fostering an environment that is respectful, inclusive, and supportive is something we are very committed to and feedback like yours helps us understand where we still have opportunities. We hope you've shared your confidential feedback through our regular Employee Experience Surveys or your HR Business Partner so we can take appropriate actions. Your honesty is appreciated, and we are committed to improving the experience for all Elasticians.
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