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Thank you for taking the time to share such a thoughtful and balanced review of your experience as a Clinical Program Coordinator. We truly appreciate the care and reflection you put into your feedback.
We’re glad to hear that you value the autonomy, clarity of expectations, and values-driven culture at ESS. Creating an environment where clinicians feel trusted, supported, and aligned with meaningful work is incredibly important to us. We’re also pleased that our commitment to open communication and regular feedback contributes to a sense of psychological safety.
At the same time, we sincerely appreciate you highlighting areas where we can continue to grow. Working in school environments does bring unique challenges, including exposure to illness, and your suggestions around PTO flexibility and creative solutions for additional sick time are thoughtful and constructive. We also recognize how important it is for team members to see clear pathways for professional growth and advancement, and we are continually evaluating how to strengthen transparency and development opportunities across the organization.
Thank you again for your honesty, your ideas, and for the work you do each day to support students and families. Your feedback helps us continue to improve.