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      Edward Jones

      Engaged employer

      Edward Jones reviews

      Service Specialist II - Service Specialist II Edward Jones Employee Review

      3.0
      21 Jan 2025
      Service specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Being able to work from home

      Cons

      Team Leads were a joke, pay was okay, things changed constantly and they expected you to keep up with the numerous emails that were sent daily and relay the information to the branches and their expectations for new people was ridiculous. You were graded the same way that someone who was there for years.

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      1.0
      3 Jun 2026
      Human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      - Had a 100 year successful legacy business model - Financial advisors and staff in field branches have pockets of good cultures

      Cons

      - Home office culture is horrible and getting worse (cronyism, poor leadership, lack of care/focus for associates) - Regressive HR policies - Senior leaders are disconnected from reality - Consultants running amok - Poor pay and even poorer benefits (unless you are a partner) - Technology introductions and org changes have been botched time and time again - Company is way off course to achieve its long term goals

      1
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