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      Edward Jones

      Engaged employer

      Edward Jones reviews

      Pay - Customer Service Representative Edward Jones Employee Review

      4.0
      15 Sept 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great inclusive culture and growth opportunities. It’s continuous learning for sure .

      Cons

      Literally every call is different depending on your skills the more skills you have the more calls you will take & you never really know what to expect.

      Explore other reviews about Edward Jones

      5.0
      14 May 2026
      Financial advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Training, Leadership, Education, Travel, and Growth

      Cons

      Commission-only after short time frame, Consistent Prospecting

      1
      1.0
      3 Jun 2026
      Human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      - Had a 100 year successful legacy business model - Financial advisors and staff in field branches have pockets of good cultures

      Cons

      - Home office culture is horrible and getting worse (cronyism, poor leadership, lack of care/focus for associates) - Regressive HR policies - Senior leaders are disconnected from reality - Consultants running amok - Poor pay and even poorer benefits (unless you are a partner) - Technology introductions and org changes have been botched time and time again - Company is way off course to achieve its long term goals

      1
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