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      Edward Jones

      Engaged employer

      Edward Jones reviews

      Silos Squared - BOA Branch Office Administrator Edward Jones Employee Review

      3.0
      26 Aug 2024
      Boa branch office administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Direct client contact, flexible hours, generous benefits, learning and career advancement opportunities.

      Cons

      Small office setting (2 people), Silo 1: The Firm vs The Branch, Silo 2: The Financial Advisor vs The Branch Office Administrator. There is a level of distrust between the FA & the BOA; is it caused by the difference in wage earning (hourly BOA vs commission/fees FA)? Is it caused by difference in licensing (Lic'g Req'd for FA vs not req'd for BOA)? Is it caused by level of control of branch operations and business plans (BOA contributes but is not a full 'partner' in the branch)?

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      1.0
      3 Jun 2026
      Human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      - Had a 100 year successful legacy business model - Financial advisors and staff in field branches have pockets of good cultures

      Cons

      - Home office culture is horrible and getting worse (cronyism, poor leadership, lack of care/focus for associates) - Regressive HR policies - Senior leaders are disconnected from reality - Consultants running amok - Poor pay and even poorer benefits (unless you are a partner) - Technology introductions and org changes have been botched time and time again - Company is way off course to achieve its long term goals

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