Toxic Work Environment - Project Coordinator Edward Jones Employee Review

1.0
30 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Salary, flexible work arrangements, nice cafes

Cons

Edward Jones used to be a premier employer. Known for its excellent culture and conservative management style, I enjoyed many years of kindness, generosity and great leaders. When Penny took over as managing partner, she created a strategy which allowed for an aggressive hiring strategy that flooded the company with toxic managers and has allowed them to reorganize the entire home office. The re-orgs have wreaked havoc on processes and created a toxic work environment. Harassment, bullying, and general chaos abounds! People who were hired for jobs have seen those jobs erased and have to learn new roles that little resemble what they used to do. The company prides itself that it never does layoffs but they have eliminated roles and forced employees they promised to be remote workers back into the office. Many employees believe management is doing this to intentionally reduce headcount because they hired too many people during the pandemic. Leaders and associates are leaving in droves, either retiring (to go work elsewhere) or quitting, or taking extended leaves of absence due to nervous breakdowns. The people who remain are frustrated, afraid, angry or just plain fed up and quitting in place. Penny enjoys a very nice suite of offices (recently remodeled like a multi-million dollar spa) while the average associates must share a desk in flexible workspace (where there literally are not enough desks for people). I used to love Edward Jones. For those of us who have been there for many years, we grieve every day for what was while we count the minutes, hours and days until we too can retire.

Explore other reviews about Edward Jones

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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