Low Pay, Lots of Responsibility, No Career Path - BOA Branch Office Administrator Edward Jones Employee Review

1.0
16 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good firm, with great people, work only for one advisor

Cons

Low Pay - the pay structure needs to be revamped. If you get in an office with a new/newer FA, you will be doing the same work as BOAs in high-producing offices who are getting large bonuses and you will get little to none. The base pay is not enough to live on, so you need to be in a high-producing office. No Career Path - The only bump up is Senior BOA, and it's not much of a step up. EDJ doesn't allow its BOAs to be licensed, taking away an opportunity to help the FA in more ways (doing their trades) and earning more pay and providing more satisfaction for motivated people. Bonuses - Split of the office bonus is left up to the FA, so even if you do 50% of the work to get to the bonus, the common % to the BOA is 10%. HR Favors the FA - If you get into an office with an FA that is difficult to work for or abusive it will be a "he said/she said" situation because there are only 2 of you in the office, and HR always favors the FA because they bring in the revenue. Benefits are Terrible - The only health plan is a high-deductible plan. While the premium is not bad, the combined premium and deductible cost to be able to even use the health plan is @ 40% of a BOA's salary if they are in an office where they don't get bonuses. You also won't have money to participate in the 401(k), A Case of The Haves and the Have Nots - if you want great benefits, a baseline salary that's more than a BOA, amazing free trips, low commission targets, lots, and lots of support, lucrative partnership opportunities, millions of dollars of accounts handed to you so you don't have to bust your butt prospecting, no one your back about meeting quotas, being revered by the firm, your own office and your own dedicated support person, (unheard of in other firms), become an FA instead. It's a much, much, better job with no pressure to perform like at other firms, and very, very lucrative with very little effort.

Explore other reviews about Edward Jones

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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