Edward Jones cares? - Anonymous employee Edward Jones Employee Review

3.0
21 May 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good starter job out of college. They pay for you to get licensed.

Cons

The biggest con: I just moved to a department that is so incredibly poorly run, and the leadership doesn't seem to give a damn. We're supposed to be a firm that supports "A++ customer service," but we're not able to give that under our current circumstances. Any suggestions or feedback we provide on how to better the situation is completely ignored. I've become a very dissatisfied employee. So much so that I'm considering leaving.

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1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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