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      Edward Jones

      Engaged employer

      Edward Jones reviews

      Complete breakdown of Human Resources - BOA Branch Office Administrator Edward Jones Employee Review

      3.0
      18 Mar 2013
      Boa branch office administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Other BOAs are a warm, friendly environment, benefits are pretty good, if you get the right FA you may learn a lot about securities, clients were wonderful

      Cons

      Home Office does little to protect BOAs from mean, nasty Financial Advisors. As long as the FA is making money, that's all that matters. No growth opportunities for BOAs unless you want to move to St. Louis or become an FA. Pay was decent for non-degreed associates, but for those with degrees it's terrible. Compensation is based on the FA's performance, so the BOA can suffer because they work for a non-performing FA

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      1.0
      23 Jun 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

      Cons

      - Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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