Great .......until - BOA Branch Office Administrator Edward Jones Employee Review

3.0
6 Feb 2019
Recommend
CEO approval
Business outlook

Pros

great place to work, benefits like most companies, access to help if you need it and the advisor is out of the office. If you get in an office with a new advisor , hopefully they will make it and you will have a great life. My office had a revolving door of advisors . No problems with any of them the first 8.5 years. Then BAM next advisor was horrible. Non compliant, both federally and company, abusive, verbally and emotionally. I ended up leaving a job I loved . Yes I bought a purse size daytimer and have it all documented. Here's where the REAL cons come in........

Cons

I couldn't get anywhere with HR, yes there are advocates, but they can't help you only listen. HR came down on me, after about 2 months of all of this I resigned. They wouldn't listen to reason, he could no show appointments, no call in or anything, and it was ok, have his screaming kids banging on his office door "with clients in there" , again "ok", advertise on his personal FB page for business (federal non compliant) , forget to place trades for clients and I had to constantly cover for him, yes documented, the list goes on and on. Know this the Financial Advisor is a god to EJ. They bring in the money so what they say and do is ok. MOST advisors are great - but heed my words if you get a bipolar, abusive, and bullying boss in there ,,, you are toast. OH, by the way , he is now gone.....hmmmmm....one more thing.....there are some advisors that are in it strictly for the $$$$$, the BOA'S build the relationship with the client - THEY ARE VALUABLE TOO

Explore other reviews about Edward Jones

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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