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      Edward Jones

      Engaged employer

      Edward Jones reviews

      Two sides of Edward Jones - Business Support Specialist II Edward Jones Employee Review

      2.0
      24 Dec 2025
      Business support specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Edward Jones is a fiscally responsible company. They work hard to keep their company going by making changes to their money-maker (Financial Advisors).

      Cons

      Edward Jones used to be a very conservative company that worked hard to keep their employees employed during rough times in the economy. They were known for not laying off their employees, however during the last couple of years they did a complete about-face and laid off thousands of employees. I believe that this was due to a change of the CEO and bringing in new upper-level Management coming from outside the company.

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      1.0
      23 Jun 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

      Cons

      - Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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