Lots of Responsibility, but Employee Focused - Sales and Service Representative Ecolab Employee Review

4.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Decent pay w frequent opportunities for bonuses - $600 - $900 monthly bonus for making quota - Company vehicle with fuel card; lenient towards using it for personal use - Flexible working hours - Generous overtime up to 20 hours a pay-period - 'promote-in-place' process and/or opportunities to promote into different roles

Cons

- TRs manage a large territory alone (2 hours of driving corner to corner) - TRs must respond to calls and emergency service requests as needed, making you perpetually "On-Call" - Rotating weekend On-Call coverage covering the district, an area thats about 4 hours of driving end to end. - No central office or warehouse; TRs must order parts and equipment to their own home. - Delivery time is very slow, often not arriving for 2 - 4 weeks after placing order, which can cause a real scramble if equipment needs repair parts immediately. - Company pushes a lot of extraneous responsibilities onto the Reps such as collecting outstanding bills, picking up machines from former customers, placing orders for customers, tracking orders, performing digital maintenance on customer accounts. - Company is very aggressive towards increasing sales and is continually pushing new quotas onto TRs

Explore other reviews about Ecolab

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place for development from within

Cons

A lot of miscommunication and crossed wires on some functions.

2.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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