Pros
Company Van E-150 or similar (No passengers unless employees), Gas card (monitored with mileage), Company Card (Only install/equipment charges monitored through concur), Tools, Equipment (when not over budget for the month), Create your own hours (based on customer needs), Free training (3 weeks upon starting in St Paul), Company paid cellphone, Emroidered Uniforms (Men have better uniforms, Ladies - good luck if you're plus size or tall) Good "Salary", Training fun, Customers once you build rapport as great, When team works together it's easy and you learn a lot more, Good Upper Management in district
Cons
(This is rare about 2 times month)- if You get a call at 9:30 at night 2 hours away and the customer demands you come, guess what - You're going. On call 24hrs a day, weekend shift depends on how many people in your district. You'll work Mon-Fri, Sat, Sun, Mon-Fri then your day off. (12 days straight, may be busy or not) on normal it's Mon 6am -Fri 5pm. Service calls are: Leaking chemical dispensers, Changing Dishmachine motors, Fixing machine leaks, rewiring contactors/transformers, a lot of plumbing (mostly compression) and electrical, Tech support only open business hours 8-5, 8-4 sat, if they're having a bad day they're least likely to walk you through something. DSDM sold a new account, you need to scramble to get equipment and help ASAP. Your compensation depends on your selling/interaction skills, You sign on @42k a year but it's only 7k the rest is your commission. If someone gets hurt or quits, you take care of their territory (Paid for top 20 accounts of theirs only), monthly roll outs you have to accomplish, 300+ accounts to visit whenever and 75+ you have to visit monthly. You are also responsible for collecting debts and removing machines when the customer doesn't pay. You must have someone cover for you if you're sick or on vacation, once you're out of work - don't bother making plans if you're on call. Best suited for Single people with No kids in a very active (Some areas are different based on Metro/Country - Ask the person you ride along with during the interview process) upper management needs to manage people a little better and not let things slide.