Territory manager - Territory Manager Ecolab Employee Review

5.0
18 May 2018
Recommend
CEO approval
Business outlook

Pros

Great benefits starting from day 1. Great compensation for what you do. Free company car for business/personal use. They pay you a stipend for gas, tolls, storage, cellphone, etc.

Cons

Micromanaging at it's finest! Cut throat industry, highly expensive product! Don't get into this job thinking it's pure sales! They give you a territory and you need to manage that territory and on top of that you need to sell new accounts. Nearly impossible when you have customers calling you every 10 min to go fix something that's "broken" some days are longer than others but expect 50 plus hours a week starting out. When you get a hang of your route it will drop to 35-40 depending on your relationships with your customers. Expect service calls at 7 pm and you have to go out that same day! Probably getting home at 10 pm. This job sucks if you have a degree you are pretty much a repairman and salesman all in one. But mostly repairman you are dealing with mostly restaurants in the kitchen and most of them don't even clean/touch their dish machine and expect you to do everything from maintenance that they should be doing to fixing every little issue. The company is great but some of the managers suck. Your success there depends on your manager.

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Ecolab Response
8y
We appreciate you taking time to share your feedback. Please know we are committed to encouraging a fulfilling and meaningful career for our employees. We understand the important role managers play in the employee experience, and we're actively working to expand our manager training. If you would like to discuss your concerns in more detail, we encourage you to reach out to your HR partner.

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5.0
21 May 2026
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Pros

Great management, interesting projects, and a very positive work environment. The team culture is strong, people are professional and respectful, and overall it feels like a great place to work. I really enjoy the type of work, the projects, and the way people collaborate with each other.

Cons

The main downside is that it can be difficult for contractors to transition into full-time roles. There seems to be a strong reliance on contract and offshore resources, so long-term internal opportunities may be limited depending on the business needs and hiring strategy.

2.0
24 May 2026
Recommend
CEO approval
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Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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