Not What I Anticipated - Server Eataly Employee Review

2.0
24 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Great opportunity to learn about Italian food. Most of the customers are tourists and are impressed by the facility. High-quality food and wine.

Cons

Eataly is very poorly managed. I've never seen such a disorganized restaurant in my life, which is odd given the number of people who work there. It seems they have a really high turn-over rate and struggle to retain employees.

Explore other reviews about Eataly

5.0
6 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great food and perks. Many opportunities to grow in different locations.

Cons

More opportunities to grow for employee perks

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

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