EXO Japan - Anonymous employee EXO Travel Employee Review

1.0
10 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

International employees, environment, and role based hybrid work conditions.

Cons

1. Values, principles, policies and practices being introduced are all words, management including executive level does not practice what they preach. 2. Preaching about JEDI (Justice, Equity, Diversity, and Inclusion), however junior to senior roles are being filled by external hires and existing team members with great potentials are overlooked being left to do the same role over years and years. Preaching about checking the current market trend in terms of compensation, however the data is unreliable and inaccurate as salary or increases is not at par per the market and industry standards. This also connects to stating about transparency, however it is the complete opposite. 3. Career progression is based on popularity or how close you are to your direct leaders, not based on actual hard data of performance and attributes, management avoids difficult conversations and delivers messages with bias and preconceived notions.

Explore other reviews about EXO Travel

3.0
9 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a nice, constantly expanding and growing company with a young and very international workforce, well located office and a very nice vibe and energy among coworkers.

Cons

Everything changed drastically in the company when the pandemic hit and the majority of staff was laid off and unfortunately not always in a very nice and respectful way. Even laws and regulations were not observed by doing so. This could have been avoided and done in a much better way.

3
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EXO Travel Response
3y
Thank you very much for your review and helping others learn about us. Unfortunately, the COVID crisis led us to having to make the toughest decisions without any clarity on what the future would hold for us. We’ve tried our best to keep our people on-board, as long as possible, even without any business revenue for more than two years. We understand it brought a lot of deceits and disappointments. We are pleased to share that we have looked to rehire as many people as we could that were let go as travel recovered. We are sorry for disappointing you and others and we sincerely wish you all the best.
3.0
23 Apr 2022
Recommend
CEO approval
Business outlook

Pros

・Good people ・International environment ・Good relationship with top positions people

Cons

・Payment ・Not organized ・management ・KPI system doesnt correctly work well

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EXO Travel Response
3y
Thank you for your review and letting others know about the friendliness of our team members. We are taking on-board your feedback to improve ourselves with regards to our internal organization, we are always eager to make life at EXO easier for our teams. We sincerely wish you all the best with your career.
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