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      EX.CO reviews

      Great Professional team - Customer Facing Role EX.CO Employee Review

      4.0
      17 Nov 2024
      Customer facing role
      Recommend
      CEO approval
      Business outlook

      Pros

      A very smart and professional team. That balances their professionalism with being very social, and friendly. There are no BS people who seem to be unqualified or doing nothing. Management is great and everyone is always willing to help out. Product is very successful in a niche Ad tech space.

      Cons

      Pay could be higher (But you know what you are getting because of NYC pay transparency laws). Communication between the Tel Aviv and New York office can also be challenging, Tel Aviv based product teams especially needs to improve their communication, sometimes they change things without letting any of the customer-facing teams know, especially in New York, causing embarrassing situations with customers. Travel to the Tel Aviv office is limited due to the current Geopolitical situation.

      avatar
      EX.CO Response
      1y
      Thank you for taking the time to share such thoughtful and detailed feedback. It’s clear that you care deeply about the team and the success of EX.CO, and we truly appreciate your perspective. We’re glad to hear that you appreciate the professionalism and camaraderie within the team, as well as the strength of our product. Your recognition of the hard work and dedication of your colleagues means a great deal to us. That said, we take your concerns very seriously, particularly regarding communication between the Tel Aviv and New York offices and the challenges it poses for customer-facing teams. This is a critical area for improvement, and we’d love to hear more specifics about your experiences so we can work toward actionable solutions. We encourage you to reach out to your direct manager or HR—we’re here to listen and support you. Your feedback on compensation and travel limitations is equally important. While we’re mindful of external factors, we’re always exploring ways to enhance the employee experience, and your input is invaluable in shaping those discussions. We value your contributions greatly and are committed to improving wherever we can. Please don’t hesitate to share more thoughts with us; we’re here to make things better together. Thank you again for your openness!

      Explore other reviews about EX.CO

      5.0
      27 Oct 2022
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Backed by Disney, we work with the largest premium publishers across all verticals, which is exciting as a Customer Success Manager here. EX.CO also really knows how to hire well. With each new person that joins the team, it's clear that they bring something new and interesting to the table. I constantly recognize that I'm surrounded by top tier talent in the industry - everyone truly knows their stuff and is happy to share their knowledge with you, which I've appreciated since day one. There is honestly no such thing as a stupid question or suggestion here - your voice is as important as anyone else's. At the end of the day, it's rewarding professionally to work at EX.CO, but also I honestly just thoroughly enjoy everyone I work with, which makes coming to work easy :)

      Cons

      While we've been around for over a decade, we operate in some ways like a startup still, in that progress is made fast and sometimes you can feel like you have a lot on your plate. If you're struggling with something, speak up! There is always someone happy to help you.

      5
      2.0
      30 Nov 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good PTO, chill people, leader in a very niche market, I see their product all over the internet.

      Cons

      Below market salary. Politics are crazy with upper management, loyal, hard-working, employees get mixed in it and then get thrown out. Product is barely holding together, unreliable, consistent, repeatable outages that nobody knows how to fix. I think the company is secretly barely holding it together

      1
      avatar
      EX.CO Response
      4mo
      Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. On compensation, we regularly review our salary bands and benefits to stay competitive within our market and regions, and we continue to evaluate them as the company grows. Regarding culture and leadership, we strive to create a transparent, respectful environment where employees feel supported and heard. We know that no organization is perfect, and feedback about internal dynamics is taken seriously and discussed with leadership as part of our ongoing efforts to improve. On the product side, reliability and performance are core priorities for us. Our engineering teams invest continuously in platform stability, infrastructure, and monitoring, and we work closely with leading publishers and media owners who rely on our technology every day. We appreciate the time you spent at EX.CO and the perspective you’ve shared. Feedback like this helps us continue to refine both our culture and our technology. We wish you the best in your future endeavors.
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