Things have changed and not for the better! - Scoring Leader ETS Employee Review

2.0
5 Jan 2025
Recommend
CEO approval
Business outlook

Pros

I have formed some great relationships!

Cons

They used to pay us partially for last-minute canceled shifts. Now, they can cancel just before we need to log in without even a "Sorry!" If I called out last minute like that, I'd get a warning email. I can no longer depend on it as relatively steady income. As an example, on Friday night my entire weekend of shifts was canceled. I can't support my family like that! No raises ever too and I've worked for ETS for over 15 years. Many of the higher ups were offered severance packages and left, so we are stuck with limited support now.

Explore other reviews about ETS

5.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

ETS have a group of outstanding researchers

Cons

like all other industries, it has to face AI impacts

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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