Educational Testing Service Rater (TOEFL) - Anonymous employee ETS Employee Review

1.0
13 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can choose the days that you would like to work and possibly get those days if they need you to work on that day. You work online and from the comfort of your own home.

Cons

First of all, after scoring for the company for 2 years and 11 months, I received an email stating that they are decreasing the pay for TOEFL rafters from $18.54 per hour to $15 because they want to pay raters a “comparable” hour rate. This con goes with my second point... The job is provisional so once you put in your availability for the next month, you wait for 2-3 weeks before they can confirm your days. Most of the time, I’m only on the schedule for a only few days per month. Prime example, for January and February 2018 I submitted my availability to be M-F 8:30am-12:30pm everyday for the both months. When my schedule came back, they gave me 1/22/18 as the ONLY day for employment for the month of January and 2/5, 2/6, and 2/12 as the only days for February. Being that the “new” pay went into affect on 2/1/18, that meant in January, I would only bring home $68 after taxes! And in February I should have about $170! This is an insult for someone with a Masters Degree. Fortunately, I’m not the bread winner of the family. I have been actively seeking a new job for 1 1/2 years and once I get one, I will be resigning from ETS. The STRANGE thing is, if I’m not mistaken, the letter came out right as Republicans we’re passing their “tax plan” that was “supposed” to put more money into the pockets of almost all working Americans. This didn’t happen with ETS... they took what little I did have and kept it for themselves.

Explore other reviews about ETS

5.0
11 Apr 2025
Recommend
CEO approval
Business outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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