Glorified Sales Person - Design Consultant EQ3 Employee Review

2.0
20 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Discount and access to designer products such as Herman Miller and Vitra along with a car allowance for the Design Consultant.

Cons

Inequality among salespeople. A commission's based system that favors senior staff with a straight commission on all sales. Hostal work environment designed to put salespeople against each other. Targets are unrealistic and set to keep salespeople from reaching their tiered goals. Sales are passed on to senior salespeople in order to keep them satisfied leaving others to steal sales from other target bases salespeople. !!NO TRAINING!! New hires are given a catalog and expected to learn all the collections along with learning how to use an outdated POS system. Training is inconsistent!! One day you're trained by the store manager, the next by a recent hire that doesnt know the system and is still learning. Management is inconsistent and turn over is high with the assistant manager position being vacant for most of the year. This has lead to disagreements among senior staff and back of house sharing the responsibility of assisting the manager with duties that are not related to their job description and no compensations in pay. No support or encouragement from the store manager in promoting the role of the design program. Schedules are created for instore sales and not in-home consultations for the designer.

Explore other reviews about EQ3

5.0
30 Nov 2022
Recommend
CEO approval
Business outlook

Pros

love it, and would recommend it.

Cons

Nothing to improve, all is great

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Beautiful Workspaces: Showrooms are generally modern, clean, and aesthetically pleasing, making it an enjoyable environment for design consultants.Quality Products: Employees appreciate selling well-made, customizable upholstery with a lot of great fabric and leather options.

Cons

Commission Pressures: Base pay is often low, and commission targets can be difficult to hit, leading to financial instability for sales staff.

See reviews by: Helpful|Rating|Date|All