Lack of training, lack of quality control. All anybody in charge seems to care about is numbers which means the 'best people' according to management ends up being cherry-pickers and those who provide shoddy work. Actual quality of the work provided means nothing, which means that the people that actually care about their job and want to do a good job end up picking up the slack for the people that don't care which leads to those who actually care quitting in frustration. Pay used to be somewhat good but with the increases in minimum wage, those who used to make a good bit above minimum are now only a little bit above minimum and no real plans for that to change for at least 9 months and frankly I'd be surprised if anything significant actually happened then either.