Customer Success Manager - Anonymous employee Dynatrace Employee Review

4.0
6 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Rated by Garner as one of the market leaders in APM with great people and nice offices. The products cover all 3 types of APM i.e. agent based, Network Appliance and SaaS.

Cons

Well known in the mainframe space but has all struggled to be known in the APM space. Sometimes completes with itself rather than the outside competition. Complans are usually delayed until after the first Quarter.

Explore other reviews about Dynatrace

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun to work at this place

Cons

Not a bad place to work

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Dynatrace Response
3d
Thank you for taking the time to leave this review. We really appreciate it.
2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent Product Great Perks Co-Workers

Cons

A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next. Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.

3
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Dynatrace Response
3d
Thank you for your feedback and for adding your perspective here.
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