A Means to an End - Senior Program Coordinator Duke University Employee Review

3.0
5 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Kind colleagues, beautiful work location (gardens, campus, etc), and getting to interact with a diverse group of students.

Cons

Low pay (I worked in my most recent department for 6 years, and they hired an outside hire for the same position level and they started off making more than I was because my starting pay had been on the low side of the hiring range). Inconsistent management expectations. One thing about Duke is there is potential for flexibility. However, this is mostly left up to individual managers/department heads. So while some managers may be very flexible (allowing for a hybrid schedule/encouraging staff take time off, etc) other managers may require staff to be in-person every week day. I view this as a con because it creates an unfair environment amongst staff.

Explore other reviews about Duke University

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment filled with great people

Cons

There are no cons to working here.

2.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Name recognition looks good on a résumé. Many coworkers are smart, capable, and genuinely care about the work. Some teams offer limited flexibility depending on management.

Cons

Compensation is low with no salary transparency and zero room for negotiation. Benefits are wildly overhyped: health insurance is expensive (especially for families) and largely locks you into Duke providers. PTO accrual is standard at best, not “generous.” Parental leave policies are indefensible. If you have not been employed for one full year, you are denied both FMLA and Duke’s paid parental leave. You are required to exhaust your small bank of vacation, sick, and even holiday time, then go unpaid. During this unpaid period, you must either pay the full cost of health insurance for yourself and your newborn, go uninsured, or pay exorbitant COBRA premiums. Short-term disability does not begin until four weeks after childbirth. Duke allows employees to donate PTO to one another, but explicitly prohibits donating time for maternity leave—placing the burden on coworkers instead of the institution. For a wealthy, for-profit medical and academic institution, this is regressive, hypocritical, and hostile to working families. HR is inconsistent, unclear, and unreliable. Policies are often explained after the fact, and getting accurate information feels like luck rather than support. Bottom line: Duke relies heavily on its prestige while offering below-average pay, restrictive benefits, and family policies that lag decades behind best practices. Do not confuse reputation with employee care.

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