Pros
-Fast growing and exciting company to be a part of -Discount on products -Growth but only for a very small percentage -Clients and employees are great if operations are run properly
Cons
Corporate shops are run like sweat shops and it is unfair to both employees and clients. Ever since implementing "opening the books" the quality of service and customer service aspects that the company was built on have gone downhill. When opening the books and squeezing more clients in, you are creating a chaotic environment for your employees where you are constantly understaffed and running behind. This also creates an environment where labor laws are constantly violated with employees not being allowed to take any breaks. Customers are frustrated with the wait times which adds even more pressure on the stylists, receptionists, and manager as they all have to intervene to alleviate customer frustrations on wait times. Senior management needs to actually look at these glassdoor reviews and make changes before its too late. If numerous reviews are saying "sweatshop", something is clearly wrong. Its not just a small number of disgruntled employees venting.