Where to begin...
Used to be a decent company but once they were bought out by Goldman Sach's it became a PT-mill getting as many people in/out the door as possible to make $$$!
Fraud! Billing practices are questionable/illegal. Management pressures employees to use their license to sign off on patient charts even when they are eating lunch and aren't involved in the patient's care so they can bill for more units. If you're in the building they will use your license to justify supervision of patients. Medicare/Medicaid/Tricare patients are billed for full one-on-one time even when most care is provided by a tech and not a licensed clinician. Google the lawsuits Drayer has settled for more information!
No raises, bonuses, 401(k) match, or incentives to employees.
Poor quality of care provided to patients. Most employees mean well but the level of care suffers when you are seeing 30+ patients per day and only have 15 minutes to spend with them before passing them off to a tech. It is very difficult to provide good care when you are responsible for treating/supervising 5-6 patients at a time! Drayer will typically only hire new grad PT/PTA's who know the lease but are willing to work the hardest for the least amount of pay. (More patients seen + longer treatment time frames + smaller salaries = More $$$ for Drayer) Again, not a knock on the employees necessarily, but on the company policies, practices, and business model.
Little to no continuing education! Difficult to grow as a clinician with mostly online based courses or in-house continuing education. If you are looking to achieve any certifications you will be paying for them out of pocket or signing a one year contract to stay with the company if they agree to pay for a class. (Yes, one year commitment per class paid for) They often refuse to pay for classes altogether as they "don't fit" what the company is aiming to achieve. (Remember, the less you know the longer it takes you to get patients better and the more $$$ Drayer makes!) The only possible exception to this is if you join the residency program to hopefully obtain your OCS. The residency requires a 20% reduction in salary, as well as signing a 2 year contract to stay with the company and a non-compete clause, plus you are required to pay for the OCS exam if you don't pass ($2000).
Long hours and mandatory weekends without compensation (for PT's). Weekly schedules require a minimum of 45 hours at the clinic, most lunch breaks spent writing notes, mandatory weekend work without pay or time off during the week. All while salaried at 40 hours/week. The company preaches "God, Family, Work" but expects that you put work above all else. They are very good at guilting people into doing extra and you are made to feel as if you are doing something wrong if you don't continually sacrifice yourself to the requests from management.
Incredibly high turn over rate for employees! They hire great people who are lured in by the "sales pitch/culture" but most leave in relatively short order once they realize what the company is really like. You'd be hard pressed to find many people who have been with the company for more than 3 years.
