Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      DraftKings

      Engaged employer

      DraftKings reviews

      Positive experience with a great culture - Customer Experience Associate DraftKings Employee Review

      4.0
      22 Feb 2024
      Customer experience associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative - including a lot of collaboration with other teams within the firm Fun A startup feel with constant growth along with the support of a large, public company Encouraging environment Opportunities to expand your role and transition into other departments I had an amazing manager who took the time to get to know me, my strengths and weaknesses, and was very supportive Unlimited PTO

      Cons

      Pay was not great. A little disogranized, but that made it fun at times

      avatar
      DraftKings Response
      2y
      Thank you for sharing your work experience. It's great to hear that you found the work environment collaborative and enjoyable, with lots of room for growth. We're also glad to hear that you had such a positive experience with your manager, as that can truly make a difference in one's professional development. We understand that compensation is a heavily weighted factor for team members, and we appreciate your candor as we continue to make improvements. Working in a fast-paced environment such as DraftKings, we'll continue to take feedback from our team members to improve efficiency and processes. We value your time in providing honest feedback. Thank you for your contributions to the team.

      Explore other reviews about DraftKings

      5.0
      24 Jun 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture! Strong leadership and management

      Cons

      Not much to say about cons!

      2.0
      28 May 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

      Cons

      If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

      See reviews by: Helpful|Rating|Date|All
      Related searches: DraftKings jobs | DraftKings salaries | DraftKings benefits | DraftKings interviews | DraftKings conversations
      DraftKings reviewsDraftKings Customer Experience Associate reviewsDraftKings review