DraftKings - Customer Experience Associate DraftKings Employee Review

5.0
16 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Fun team, understanding and exciting company to work for.

Cons

Work on weekends, not ideal schedule.

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DraftKings Response
5y
Thank you for your review and happy to read about your excitement for DraftKings. We aim to provide world-class customer service to our customers across all sporting contests while keeping your safety our number one priority. Please reach out to your manager and HR Business Partner if you have any concerns over your work schedule conflicting with any pressing life circumstances. Jason

Explore other reviews about DraftKings

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture! Strong leadership and management

Cons

Not much to say about cons!

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

Cons

If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

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