Good but not great - Anonymous employee Doyle Collection Employee Review

3.0
18 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People, Meals on duty sometimes, Discounts in other DC hotels

Cons

Long hours Weekend work Little investment in people Lack of respect

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Doyle Collection Response
4y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am thrilled to read that you have enjoyed the meals on duties and the discounts in our wonderful hotels. I have to agree with you that the people is what makes it such a great place to work. I understand your comments regarding the weekend work, which many of our team members appreciate, as that gives a higher rate of flexibility to shift patterns etc... And I am thrilled that we have been able to launch many learning and development programmes over recent years and have continued to do so during the pandemic to demonstrate our commitment to to our people. The Doyle Collection

Explore other reviews about Doyle Collection

5.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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