Pros
My location runs very well, and the CSR management team is the glue of this location. The pay is decent, but not enough to live in the area on one income. Commute is not bad as the location is right off the highway and surrounded by plenty of other businesses. Closed on all major holidays.
Cons
Each location is run differently under one umbrella, so there are things that are unfair, Like 90% of the company is remote, but at my location, we are unable to work from home. No legit reason has been stated.