Better than most not as good as a few - Anonymous employee Dollar General Employee Review

4.0
12 May 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

DG is a growing retailer - one of a very few. DG has shown itself to be in an evolution phase and will presumably continue to re-invent itself. The company has a solid set of Standard Operating Procedures (SOP). These spell success with a capital S if they are followed. No need to reinvent the wheel.

Cons

The growth pain is evident internally, but since the nature of retail is almost always in flux, the customer service side of the equation is not being supported as it should be. When budget reductions are required, the last place that these reductions should be looked for is in staffing. A lean staffing machine is not a good way to convince customers that the company CARES. Too many DMs and RDs do not want to face the reality that passing bad news up the chain is the only way for a company to continue grow. Keeping bad news away from the "biggies" is not a solid career move. It does come back to bite.

Explore other reviews about Dollar General

5.0
29 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good hours and good management

Cons

Regular things, like all jobs

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You have an opportunity to create good good relationships with your customers.

Cons

There is no work life balance. If you’re a store manager you’re expected to be there 24/7 if necessary. You’re also salary, so you’re paid for a flat 40 hours but required to schedule yourself for a minimum of 48 hours. No holiday pay, no overtime. You have access to two types of bonuses but they’re IF you qualify for them. You get little to no support from upper management and constantly told you’re not doing enough. They don’t care if you’re having staffing issues and still expect you to get the truck completely worked in 2 days and the store to be 100% recovered daily, even if you’re alone. Then they’ll either look for ways to write you up to terminate you or push you until you quit.

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