Pros
Friendy customers, great employees, at least at my store.
Cons
This is a company with the motto of "serving others". They only serve themselves and their shareholders. Loyalty to their employees is sorely lacking. But they expect unconditional loyalty to them. I understand that a company has to have rules an regulations to follow, however they need to put a little more faith and trust in us. Now let's talk about the payroll hours they give you and expect everything to get done. Next to impossible. Hours alone in the mornings because you don't have enough payroll to have someonelse there with you. So not only is that unsafe, you can't get anythingelse done, unless it's right at the front of the store, cause you can't leave the front of the store unattended. I don't care, low volume- high volume, the general tasks in the store are the same for all and a store with 116 hours is supposed to look just as good as a store with 200 hours. Unless you have a team ( like I did) that gives a darn if things get done, they won't get done. Expectations alot of the time are just unrealistic. Again, I seemed to pull off the impossible all the time because I ran a store in a way that appreciated its employees and we were an awesome team. Too bad corporate doesn't take any of that in to account when you actually act human and make a mistake. A month ago I was proud to work for this company. Now I am glad that I don't. It opened my eyes to how little they value the efforts of their employees. You have to be superhuman to survive this company because corporate has no tolerance for those of us who are human and make a mistake, even just 1. All I can say is...Watch your back.