A once great place to work has taken a huge fall from grace. - Anonymous employee Dollar Bank Employee Review

2.0
29 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people and the camaraderie and the events that are held consistently to keep those internal relationships going, health benefits, vacation policy.

Cons

Dreadfully low pay which is exponentially worse if you work your way up in the company. That’s not a typo. Employees who work their way are awarded thousands less than their peers brought in from the outside with similar or less experience. Management has adapted a new sales culture never before pushed at Dollar Bank. A once customer-driven bank is now nothing more than a cheap mini clone of Wells Fargo—foaming at the mouth for more numbers and cross-selling of ancillary products with ZERO reward for employees who excel, except for faster promotions for those who excel and pay no attention to ethics. Dollar Bank wants to be a player with the bigger banks and finance companies but refuses to pay their employees a proper wage for performing as such. No one works on commission, meaning you’re compensated no more regardless of production volume, but management still expects aggressive and unreasonable sales goals. I was once excited about the idea of spending my career there, but this once-respected regional employer stopped practicing what they preached.

Explore other reviews about Dollar Bank

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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