Served it's purpose - Operations Manager Dollar Bank Employee Review

1.0
6 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Able to get management experience without a college degree. Somewhat flexible hrs if you are the one making the schedule. Good benefits.

Cons

Extremely low pay. New hires get at least 5k more than promoted employees get. You can get atleast 10k more for same position at another bank. Ancient equipment that always goes down. If they want you out they will find a way to get you out. They have no appreciation to loyal employees and have seen many leave because they don't kiss up to upper management. They have no specific HR policies or procedures where employees can view them. They make them up on the fly as to whether or not they agree with your reasoning. It says in employee handbook each position is given a payscale and grade but when you ask them about it, they will tell you they don't have one and you're in the middle of the road to make you think your making a decent wage. You are not. If you are trying to be a branch manager just know that you will be a glorified sales person. Assistant branch manager you are truly the branch manager but they are taking advantage of you by giving you title of assistant mgr so they can pay you less. You are really doing all the work. Same with the lead teller, you are doing all the work of asst. manager but getting paid less because they give you title of lead teller.

Explore other reviews about Dollar Bank

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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