Optimistic about the future, after a tumultuous year. - Anonymous employee Docusign Employee Review

4.0
13 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New leadership is very focused on simplifying strategy and sticking to the basics. Taking the best parts of the org, and making them better. Still the best solution in the space, a product and platform all can get behind. Customers love the brand and product. Confidence in core leadership team is growing, even in uncertain economic times. Positive environmental impact and commitment to sustainability culture.

Cons

Uncertainty over future of remote vs in office work, although flexibility in the meantime is appreciated. Some benefits programs have been cut or reduced, doesn't seem as employee focused as before. As employees are feeling the squeeze of inflation, salaries only based on 'cost of labor' and this is disheartening.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

See reviews by: Helpful|Rating|Date|All