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      Docusign

      Engaged employer

      Docusign reviews

      Doing good and enjoying it - Senior Software Engineer Docusign Employee Review

      5.0
      2 Sept 2020
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      * DocuSign provides a lot of great perks for their employees and regularly solicit feedback to raise the bar. 20 days PTO, 401k match, transportation, lawyers!? ( I don't know much about this), probably other cool stuff I'm forgetting. * The positive impact on the environment from the software along with DocuSign's additional efforts in protecting the environment are inspiring. * Employee Resource Groups and DocuSign's efforts to promote diversity in both leadership and non-leadership positions is great. I have a ton of respect for the way Tom Casey, our SVP of Engineering, dives into a lot of challenging conversations and is willing to change his thinking when challenged. * DocuSign really does care a lot about trust, security, and respecting our user's privacy. I respect that I have not had to implement any features that are user-unfriendly/hostile. People actually care.

      Cons

      * I would not recommend DocuSign as a place to start one's career as a software engineer. Depending on your team, you might often work on code that is quite dated. While it is a good place to work, at some point, you'll probably want to move on, and the experience you'll have gained here might not be ideal for moving on to that next position. * Engineering feels fragmented. Questions that feel like they should have a general, company-wide answer, sometimes require going from team to team to get an answer. * Our process for planning and delivering new features is not agile at all. DocuSign is so focused on protecting its core business and maintaining its SLAs that new development can often be hindered as a result. I think there's potential to create more efficient paths forward for smaller products. * Deadlines can be aggressive. I don't feel overworked, but I do feel a general sense of disappointment from often not measuring up to what DocuSign wants us to accomplish. * Career advancement can depend on the visibility and success of your project.

      avatar
      Docusign Response
      5y
      Thank you for writing such a detailed review. Reviews like yours help candidate’s get an insider’s perspective. We will be sharing your review with Tom Casey and HR leaders for Product Development. It’s great to hear that you are pleased with the company benefits and the new legal advice benefit. And yes, our mission and impact on the world, especially the forests, is inspiring to me as well. We will pass on your kind words to Tom Casey. Love hearing that he is open and encourages challenging conversations especially about diversity. Thank you also for your input about the process as regards delivering new features and career advancement. Often people provide constructive feedback but without the details that you are providing and suggestions on how to make it better. So thank you for that.

      Explore other reviews about Docusign

      5.0
      30 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance, good people, supportive culture

      Cons

      Not too much innovation development, Not too interested in in house ML/Ai features

      avatar
      Docusign Response
      3w
      Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
      2.0
      9 Apr 2026
      Finance business process owner
      Recommend
      CEO approval
      Business outlook

      Pros

      Mostly nice people, dedicated to their specific roles.

      Cons

      Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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