Great Framework for Success - Account Manager Docusign Employee Review

5.0
27 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Highly supportive leadership - Managers genuinely want you to succeed and give you the tools you need to do so. Sales enablement training program allows continuous improvement. Flexible with schedules and occiasional WFH, leadership realizes we have lives and commitments outside of work too, and respects work/life boundaries. Awesome people - The best team I have ever worked with. Highly capable and motivated group. DocuSign hires the best and expects the best, and it shows. Colleagues always willing to help and share knowledge. Great benefits - PTO, Volunteer time off, excellent medical

Cons

Rapid Growth sometimes leaves ambiguity in priorities and direction No 401k Match (yet)

avatar
Docusign Response
8y
Wow. Thanks for the details. It really helps people learn more about DocuSign today. We hear you on the 401K matching -- Dan says we need to wait until we are public which makes sense given financials and use of cash. Sit tight.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

See reviews by: Helpful|Rating|Date|All