Pre-Sales Group at DocuSign - Solutions Architect Docusign Employee Review

5.0
6 Sept 2017
Recommend
CEO approval
Business outlook

Pros

DocuSign has a super talented group of employees that also have a strong work ethic, it is a very powerful combination. This is also true for the Pre-Sales team, we have a team with a wide array of talent from deep business experience as well as a team of technical folks that know all aspects of the API. The team is always willing to lend a hand and help each other. We are empowered thru to help mange and contribute thru all aspects of our opportunities by a fantastic VP. I have been doing pre-sales work for more than 20 years and this is my most rewarding stop over my career.

Cons

More products to sell. Good news here is this is quickly change since the VP in change of product was switched out about 18 months ago. One other issue is the fact that there still is no matching in the 401K.

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Docusign Response
8y
Glad you like your VP and that this is your most rewarding job so far. Yes, our CEO has mentioned that 401K matching might be possible post-IPO but not before. That is typical of many companies.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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