Grateful to Work at DocuSign! - Customer Enablement Docusign Employee Review

5.0
25 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Lots of Pros in no particular order: Great product! It’s been years since I’ve worked at a company with such positive brand recognition. Excellent location for commuting on public transit. Generous time off policy. We get 20 days plus an extra PTO day for our birthday. Terrific people who are smart, dedicated and very capable. Great leadership. Competitive benefits - medical, dental, vision, commuter subsidy, 401k, and a free personal DocuSign account. Socially conscious with matching gifts for non-profit donations and other opportunities to make a difference through the Impact program. Paid volunteer time off. Very nice working conditions - comfortable office building in SOMA, up to date hardware and software, a well-stock kitchens on every floor. Wonderful orientation program that really makes you feel a part of the DocuFamily.

Cons

I can find very few Cons: I dislike the PTO policy that includes sick days. I would like to have a set amount of sick days separate from PTO. It’s a drag to use PTO when you’re sick and it encourages people to come to work sick to conserve PTO. There are some politics but I feel this is unavoidable in any company - even those who claim to have no politics. It’s just the nature of business.

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Docusign Response
8y
Wow. You have shared such detailed thoughts and feedback. Thank you so much. There are pros and cons to the four weeks PTO which includes sick days. I happen to prefer it this way but there are definitely different ways to look at.

Explore other reviews about Docusign

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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