Just getting started - Business Development Docusign Employee Review

4.0
8 Aug 2016
Recommend
CEO approval
Business outlook

Pros

- Amazing market opportunity. eSignatures are inevitable. This is the future of signing documents, coming to agreement, etc - Strong market lead. Solving eSignature problems around the world - legality, compliance, local cultural preference etc - is not easy. We are making the investments to stay ahead of the smaller players - Experienced management team. Our leaders have created and run successful public companies before. No first-timers here.

Cons

- Commoditization. We are working day and night to avoid being perceived as a Feature (versus being a Platform / Product). So far we are doing a great job - Competition. The market is hot, so competition is fierce (and growing). That's largely a positive, but we need to continue selling value to fend off the low-end market pressure we get from vendors giving away low-value eSignature offerings at low prices. This is a solve-able problem. - Change. Growing a company at this pace, with this type of unique product offering (Consumer, Enterprise, Global, etc), is tricky. Getting the right people in at the right time is a very nuanced exercise. We have had leadership changes - positive ones - but they still take time to process and adjust to. The current leadership team is settling in and doing a great job.

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Docusign Response
9y
Thanks for sharing your thoughts. Glad you are happy with the recent leadership changes.

Explore other reviews about Docusign

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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