Just shy of two years - my perspective - Anonymous employee Docusign Employee Review

2.0
9 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing main office location and work environment in San Francisco Great social and art team Lots of partners and integration with the product Developer marketing and evangelizing of APIs is strong Good reputation and established customer base

Cons

Blindsides happen - if things aren't going well for you (even though you may think they are) be warned, there is no formal process for termination or performance plan to turn things around. I received an exit note in my email one day without warning with no recourse or reason in writing. Slowing down - new security review processes have been put in place to reduce risk over the past year - most without prior warning. The problem is that simple things like a simple read-only partner integration between cloud apps has to go through a multi-part and prolonged process to be approved and implemented. If you like to move fast and get things done quickly in the environment anticipate long wait times and due process. One dimensional - The product is focused on e-signature and the workflow associated with it. While the best in the industry, the challenge is that since its not a multi-product company or platform you will be doing your work around the signing event. Product innovation slow - Since I was hired nearly two years ago the product was being transitioned to the "new experience". Nearly two years later the product is still in transition and a lot of core things still need to be done on aged classic platform. Budget cuts - the road to profitability has led to a lot more scrutiny of budgets and sometimes employee perks. Leadership stagnant - leadership showing its age for a pre-ipo company

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Docusign Response
9y
Thank you for your review. We wish you luck in your next position.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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