Stay Away at all costs - Toxic Culture & Terrible Leadership - Team Leader Dixa Employee Review

1.0
29 Aug 2022
Recommend
CEO approval
Business outlook

Pros

People - There are some good apples

Cons

The word "Toxicity" would be understated when used to describe the environment, product, and overall company culture.  The company is run by a narcissistic leader who has built a foundation based on lies and deception. If I could help someone not make the same mistake as the hundreds of current employees (or the ones who have been recently laid off) that would be a success. Unfortunately, I am sure this post will be pushed down by the fake positive ones found on this website by "Dixa Employees". Where to start? The leadership is AWFUL, I wouldn't trust the leaders to look after my goldfish, let alone a company. They lie to everyone they interact with, board, EMT, employees, etc. The KPIs of the company are created in a black hole, and no one has any idea how close they are to those numbers (if its sales numbers they are NOWHERE close), although everyone's bonus is tied to them. They keep telling people they are a rocket ship, but this "rocket ship" crashed and burned before even getting off the ground. All the good leaders have left, and the only people naive enough to join are the CEO's white male buddies from a previous job, therefore creating Bro Culture that so many other people have noted on this website.  I am still unsure of how they got funding in series C. The numbers are terrible, clients cancel or leave constantly, and the good employees leave or get fired.  The product - is dreadful. There are so many better solutions on the market, and without direction, it hasn't gotten any better in years. So much so that we have lost many clients including our largest one.  Culture - Toxic  Leadership - Dreadful

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Dixa Response
3y
Hi, thank you for taking the time to share your thoughts and as a current employee I would also ask you to discuss this with your direct manager. We aim to create a transparent culture for employees to provide honest and direct feedback to their managers so that we can continuously improve. We support this on a company wide scale also with our bi-weekly engagement surveys, and regular Q&A sessions and town halls with our senior leaders. We would like to address a number of elements to this review. As a business we know we are not perfect, yet we are constantly looking to improve how we work, through open feedback sessions, management training to be delivered and looking to instill a continuous flow of feedback from our employees so we can continue to improve. That being said, we have not and will not lie to our employees, we have been transparent with the organisation throughout the recent restructure and will continue to do so. We have never found the Dixa culture to be described as toxic, and instead friendship and collaboration are a number of themes which resonate through our engagement surveys and recent culture interviews. It has been a challenging couple of months, but with our consistent approach to improvement, we are confident that we can drive the business forward in its next stage. As we have addressed, the leadership team are working hard with our teams post the restructure, in which we unfortunately had to say goodbye to a number of fantastic employees, who had made huge positive contributions to the business. Dixa is very fortunate to have exceptional people across the globe who are working to drive the business forward. The board and the CEO have complete faith in the leaders of the business to take us forward to the next stage.

Explore other reviews about Dixa

5.0
8 Mar 2023
Recommend
CEO approval
Business outlook

Pros

The people at Dixa are so incredible, as is the culture. Everyone goes above and beyond to help each other out and help us all succeed as a team. We have so much fun and also do great work together! The opportunities for advancement are also excellent. I feel so lucky to be here!

Cons

None come to mind currently!

4.0
8 Jul 2025
Recommend
CEO approval
Business outlook

Pros

-Awesome team, great people -Good culture -Cool travel opportunities and training experience -Solid benefits

Cons

-Had a tough time getting into the US market -Team members struggled to hit target and receive full commission

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