Grateful for an overall good job and there are also flaws that need improvement - Client Services Disruptive Advertising Employee Review

As a newer employee at Disruptive, I've felt really welcomed and supported by my team, which has been nice. It’s definitely a fast paced environment, but that’s pretty typical in the agency world and not something I see as a negative. One thing I appreciate is that Disruptive takes the time to understand the “why” behind client goals which makes the work feel more meaningful. It feels like there is a real effort to provide the right resources and support to succeed. I’ve also found the DU courses to be valuable from what I know about them so far.

None that I have experienced so far

Payroll was processed on time, which is unfortunately one of the few reliable things here.

• The lack of transparency affects everything across the organization. • Direct questions about campaign direction are met with vague responses about “upcoming clarity,” while no one actually seems to know what is going on, or information is intentionally withheld. • Managing client relationships becomes impossible when leadership keeps decisions fragmented and unclear, leaving employees exposed when they cannot explain basic choices to clients. • Information rarely reaches the people who need it, whether due to incompetence or intentional filtering. • Priorities can shift weeks earlier without notice, leaving teams to find out long after work has already been done. • The most frustrating part is how normalized this behavior feels, as if keeping employees in the dark is an acceptable way to operate.